Our website address is https://zappedyou.com/
We collect information that falls into two main categories: personal information you provide and non-personal information we collect automatically.
We collect personal information you willingly provide when you create an account, make a purchase, or contact us. This may include:
Contact Information: Names, email addresses, mailing addresses, and phone numbers.
Account Information: Usernames and passwords.
Payment Data: Your payment instrument number (like a credit card number) and security code. All payment data is processed and stored by our payment processors: Stripe https://stripe.com/privacy
All personal information you provide must be accurate and complete. Please notify us if your information changes.
After a purchase, you may receive a request from us or our partner company, CustRev, to leave a review. When you leave a review, you can choose to be anonymous, use your full name, or use only your first name or first name with a last initial.
Ownership: Once submitted, reviews become our property and may be used on our website and other sales channels to promote the product you reviewed.
Anonymity: We will not share any private order information or personally identifiable details unless you have specifically provided them in the review.
Removal: We will honor any requests to take down a review.
Content Policy: We have an open policy on reviews, whether positive or negative. However, we will not post reviews that are spam, defamatory, abusive, threatening, or contain personal information.
If you leave a negative review and haven't contacted us first, we may reach out to you to resolve the issue. If the issue is resolved to your satisfaction (e.g., with a refund or exchange), we reserve the right to remove the negative review.
When you visit our website, we automatically collect certain non-personal information. This data helps us ensure the security of our site and analyze how our services are used.
Log and Usage Data: This includes information about your activity on our website, such as your IP address, browser type, pages viewed, and other actions you take.
Device Data: We collect information about the device you use to access the site, including its type, operating system, and hardware model.
Location Data: We may collect imprecise location information based on your IP address. You can disable location settings on your device, but this may affect certain features of the site.
Cookies: Like most businesses, we use cookies and similar technologies to collect information. You can manage your cookie preferences in your browser settings. However, disabling cookies may prevent some features from working correctly.
We use the information we collect for a variety of business purposes, including:
Account Management: To create, maintain, and manage your account.
Order Fulfillment: To process and manage your orders, payments, returns, and exchanges.
Communications: To send you administrative information, respond to your inquiries, and provide customer support.
Marketing: To send you marketing and promotional communications, and to deliver personalized advertising. You can opt-out of marketing emails at any time.
Security: To protect our website and users from fraud and other security risks.
Legal Obligations: To comply with legal requests and enforce our terms and policies.
We may share your information with third parties in the following situations:
With Your Consent: We will only share your data for specific purposes if you have given us your explicit consent.
To Run Our Business: We share your information with trusted third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, and marketing. These partners are required by contract to keep your data secure and confidential.
For Legal Reasons: We may disclose your information if legally required to do so to comply with the law, governmental requests, or a subpoena.
Business Transfers: Your information may be shared during negotiations of a merger, sale of company assets, or acquisition.
Data Retention: We keep your information for a minimum of 365 days and for as long as necessary to fulfill the purposes outlined in this policy. If you wish for your information to be deleted, please contact us.
Security Measures: We use appropriate technical and organizational security measures to protect your personal information. However, no internet transmission or storage technology is 100% secure. Any transmission of information is at your own risk.
You have the right to access, update, or delete your personal information. You can do this by logging into your account or by contacting us. If you request to terminate your account, we will deactivate it and remove your information from our active databases. However, some data may be retained in our files for legal and security purposes.
We do not knowingly collect data from or market to children under 18 years of age. If you are under 18, you must have the consent of a parent or guardian to use our website. If we learn we have collected information from a user under 18, we will promptly delete it.
Marketing Emails: You can unsubscribe from our marketing emails by clicking the "unsubscribe" link in any email or by contacting us directly.
Cookies: You can manage your cookie preferences through your browser settings. To opt-out of interest-based advertising, visit http://www.aboutads.info/choices/.
If you have any questions or concerns about this privacy policy, please contact us at support@zappedyou.com
Privacy Policy Last Updated: 8/26/2025
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